Customer Experience Associate is open at Shepherd in San Francisco. The posting gives a salary of $90K - $125K. Posted on Sep 21, 2026, and still on Shepherd’s careers page when we last checked, on Nov 14, 2026.
About the role
Account Servicing - Own client servicing for a portfolio of accounts, from hand-off through renewal - Serve as the primary point of contact for brokers and policyholders on inquiries, policy changes and servicing requests - Prepare and issue accurate policy documentation, including binders, policies, endorsements and invoices - Collect and review required documents from brokers, such as subjectivities and underlying…
The opening lines of the posting. The rest is on Shepherd’s careers page.
Hiring at Shepherd
Shepherd has 25 open roles right now. Most are in Engineering, Compliance & Legal and Finance & Trading. The median advertised salary across its roles with a published range is $282K. See all its roles
