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Customer Complaints Manager

Teya · London

Customer Complaints Manager is open at Teya in London. Posted on Aug 18, 2026, and still on Teya’s careers page when we last checked, on Nov 14, 2026.

About the role

Teya's Escalations team is the last line of defense for our merchants when things go wrong - and the first line of insight for what needs to change. As Customer Complaints Manager, you'll lead a team that handles formal merchant complaints and regulatory escalations, including cases referred to the Financial Ombudsman Service (FOS). But we're not hiring a caseworker - we're hiring someone to build what comes next: a…

The opening lines of the posting. The rest is on Teya’s careers page.

Hiring at Teya

Teya has 96 open roles right now, 8 of them remote. Most are in Operations, Sales & Business Development and Product. See all its roles

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