Critical Situation Manager (Escalation Manager) is open at MongoDB in Dublin, Ireland. Posted on Jul 23, 2026, and still on MongoDB’s careers page when we last checked, on Nov 14, 2026.
About the role
are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps…
The opening lines of the posting. The rest is on MongoDB’s careers page.
Hiring at MongoDB
MongoDB has 391 open roles right now. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $158K. See all its roles
