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Complaints Analyst III

Coinbase · London, UK
£53K

Complaints Analyst III is open at Coinbase in London, UK. The posting gives a salary of £53K. Posted on Oct 20, 2026, and still on Coinbase’s careers page when we last checked, on Nov 14, 2026.

About the role

Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or…

The opening lines of the posting. The rest is on Coinbase’s careers page.

Hiring at Coinbase

Coinbase has 265 open roles right now, 211 of them remote. Most are in Engineering, Compliance & Legal and Customer Support. The median advertised salary across its roles with a published range is $202K. See all its roles

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