Commercial Customer Success Manager is open at Incident.io in San Francisco (hybrid). The posting gives a salary of $128K - $160K. Posted on Aug 16, 2026, and still on Incident.io’s careers page when we last checked, on Nov 14, 2026.
About the role
IN ONE LINE Customers trust us when things go wrong. We're the software reliability platform built to investigate, respond to and prevent incidents. As a Commercial CSM, you're the partner to our mid-market engineering teams - getting them onboarded, embedded and expanding their usage, and maturing their incident management and reliability as they grow. WHAT THAT LOOKS LIKE DAY TO DAY Our Customer Success…
The opening lines of the posting. The rest is on Incident.io’s careers page.
Hiring at Incident.io
Incident.io has 33 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. The median advertised salary across its roles with a published range is $184K. See all its roles
