Business Systems Analyst is open at Figma in San Francisco, CA • New York, NY • United States. The posting gives a salary of $105K - $245K. Posted on Oct 7, 2026, and still on Figma’s careers page when we last checked, on Nov 14, 2026.
About the role
at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a…
The opening lines of the posting. The rest is on Figma’s careers page.
Hiring at Figma
Figma has 139 open roles right now. Most are in Sales & Business Development, Engineering and Design. The median advertised salary across its roles with a published range is $236K. See all its roles