Bilingual Quality Assurance Analyst (English & Spanish) is open at Centerfield in Portmore, Jamaica. Posted on Jan 30, 2026, and still on Centerfield’s careers page when we last checked, on Nov 14, 2026.
About the role
Monitor and evaluate agent calls daily in both English and Spanish. - Meet departmental and client evaluation goals. - Communicate effectively with the QA team to maintain consistent processes. - Provide coaching and feedback to agents based on monitored calls. - Track and document evaluations, scores, and trends. - Use company software to locate and review call recordings. - Attend training sessions, meetings, and…
The opening lines of the posting. The rest is on Centerfield’s careers page.
Hiring at Centerfield
Centerfield has 23 open roles right now, 3 of them remote. Most are in Data & Research, Sales & Business Development and Engineering. See all its roles
