Associate Director - Strategic Projects, White Label, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided) is open at Agoda in Bangkok. Posted on Sep 1, 2026, and still on Agoda’s careers page when we last checked, on Nov 14, 2026.
About the role
This Associate Director role owns and leads the project management team for this area: setting direction, raising the delivery bar, and being accountable for the outcomes of the team’s portfolio. The portfolio typically covers: (i) automation, AI, and tooling that improve customer and agent experience, and (ii) process optimization and CX improvements across the post-booking journey, including operational (CS)…
The opening lines of the posting. The rest is on Agoda’s careers page.
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