Associate Director / Principal Project Manager, Partner Excellence, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided) is open at Agoda in Bangkok. Posted on Aug 6, 2026, and still on Agoda’s careers page when we last checked, on Nov 14, 2026.
About the role
This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post‑booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural…
The opening lines of the posting. The rest is on Agoda’s careers page.
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