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Workforce Management (WFM) Forecasting Analyst

Lyft · Toronto, Canada

Workforce Management (WFM) Forecasting Analyst is open at Lyft in Toronto, Canada. Posted on Aug 20, 2026, and still on Lyft’s careers page when we last checked, on Nov 14, 2026.

About the role

to thrive. Lyft is seeking an Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role owns the forecasting, capacity, and scheduling models that keep our global support workforce sized and staffed correctly. You'll work hands-on with our BPO partners to translate demand signals into staffing plans, and bring deep contact centre planning expertise to a team managing support at…

The opening lines of the posting. The rest is on Lyft’s careers page.

Hiring at Lyft

Lyft has 148 open roles right now. Most are in Engineering, Data & Research and Operations. The median advertised salary across its roles with a published range is $158K. See all its roles

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