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Analyst, Enterprise Service Desk

ABACUS · Remote in US

Analyst, Enterprise Service Desk is open at ABACUS (Remote in US). The posting gives no salary; similar roles in the United States advertise a median of $168K. Posted on Sep 15, 2026, and still on ABACUS’s careers page when we last checked, on Nov 15, 2026.

About the role

Serve as the first point of contact for all IT-related support requests primarily via phone and as needed via email and/or ticketing system. Be logged into the phone queues throughout the entire workday to ensure consistent client support. Troubleshoot and resolve basic desktop, software, network, and hardware issues. Assist clients with installation, configuration, and usability of desktop computers, mobile…

The opening lines of the posting. The rest is on ABACUS’s careers page.

Hiring at ABACUS

ABACUS has 47 open roles right now, 16 of them remote. Most are in Engineering, Data & Research and Security. See all its roles

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