AI Experience Engineer (Conversational AI) is open at Upgrade in Canada (Remote). The posting gives a salary of CA$140K - CA$180K. Posted on Oct 13, 2026, and still on Upgrade’s careers page when we last checked, on Nov 14, 2026.
About the role
An AI Experience Engineer owns the full lifecycle of the journeys our customers have with Upgrade's AI agent on chat, voice and email: creation, optimization, edge case handling and containment growth. They build journeys in Sierra's no-code tooling, partner with Upgrade's product groups to bring their servicing flows to the agent, and are accountable for whether the agent resolves the customer's issue safely…
The opening lines of the posting. The rest is on Upgrade’s careers page.
Hiring at Upgrade
Upgrade has 31 open roles right now, 13 of them remote. Most are in Engineering, Product and Sales & Business Development. See all its roles
