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AI Customer Experience Manager

Talkdesk · Madrid

AI Customer Experience Manager is open at Talkdesk in Madrid. Posted on Oct 26, 2026, and still on Talkdesk’s careers page when we last checked, on Nov 15, 2026.

About the role

AI & Use Case Development Identify, prioritise, and support AI and Agentic use cases based on the customer's business priorities. Translate business challenges into defined use cases, success criteria, and measurable outcomes. Support use cases from discovery and pilot through adoption, optimisation, and scale. Advise on Talkdesk products/features mainly on Talkdesk AI Evaluate use-case performance and continuously…

The opening lines of the posting. The rest is on Talkdesk’s careers page.

Hiring at Talkdesk

Talkdesk has 38 open roles right now, 11 of them remote. Most are in Sales & Business Development, Engineering and Security. The median advertised salary across its roles with a published range is $190K. See all its roles

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