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2nd Line Customer Support Analyst (IRIS Financials)

Irissoftwaregroup · IRIS Remote, UK
RemoteSQL

2nd Line Customer Support Analyst (IRIS Financials) is open at Irissoftwaregroup in IRIS Remote, UK. Posted on Oct 26, 2026, and still on Irissoftwaregroup’s careers page when we last checked, on Nov 14, 2026.

About the role

include: - Investigating and resolving customer queries. - Managing escalated support cases. - Creating and maintaining detailed support records. - Collaborating with Product, Development, Consulting and Account Management teams. - Supporting testing activities for new product releases. - Contributing to knowledge articles and support documentation. - Delivering high-quality customer service and achieving team…

The opening lines of the posting. The rest is on Irissoftwaregroup’s careers page.

Hiring at Irissoftwaregroup

Irissoftwaregroup has 74 open roles right now, 36 of them remote. Most are in Finance & Trading, Engineering and Education & Training. See all its roles

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